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Employment Opportunities
Class Title: Community Involvement Coordinator
Position Status: Full Time
FLSA Status: Non-Exempt
Effective Date: July 1, 2017
Revised: July 1, 2017

General Nature & Scope of Work

Under the general supervision of the Resident Services Resource Manager, the Community Involvement Coordinator provides volunteer, third-party partner coordination and community partnership relationship management for the Resident Services department. This position works alongside Asset Management, Property Management and Resident Services Coordinators to ensure effective community events and service delivery. The Community Involvement Coordinator is responsible for the oversight and implementation of LINC’s food distribution program. Collaborates with Corporate Development staff on funding opportunities in relation to Corporate Social Responsibility programs. Collaborates with Housing Development staff on partnership opportunities for new affordable housing sites in LINC’s pipeline. Supports timely inter- and intradepartment workflow regarding information, events, program coordination, volunteer resource management, documents, and databases. Maintains appropriate confidentiality and discretion in the disclosure of information to various internal and external parties. Creates work plan, composes correspondence, screens and directs calls, prepares expense reports.

Illustrative Examples of Work/Essential Functions

•   Controls and coordinates documents, workflow and services; monitors volunteer and third-party partner’s adherence to processes and procedures as established by agreements;
•   Works in collaborative and productive partnership with staff and property managers;
•   Assists in coordination of documents used in volunteer and partnership processes;
•   Ensures on-site activities are in accordance to LINC Cares policies and procedures;
•   Services database processing steps in Raiser’s Edge;
•   Facilitates recognition activities for corporations and service groups;
•   Oversees, plans and implements group events as well as direct services such as food bank distribution;
•   Initiates and tracks communications with LINC volunteers, prospective volunteers and third-party support organizations;
•   Recruits prospective volunteers and performs outreach to potential community partners including volunteer websites, businesses, schools, civic organizations and religious institutions;
•   Assists in the coordination of LINC Cares participation at community events;
•   Researches funding sources associated with potential and existing community partners;
•   Researches current trends in corporate volunteer programs and potential future corporate volunteer partners;
•   Writes copy for small grant proposals, marketing material, social media posts, blog entries, and policy associated with group volunteer management;
•   Reports on outcome of community stakeholder involvement associated with LINC Cares and its volunteer program and community partnerships;
•   Assists Director of Resident Services in developing healthcare partnerships, such as with nursing schools, hospitals, and insurance companies, as well as partnerships that support economic mobility;
•   Researches and identifies community partnerships for new affordable housing communities;
•   Composes correspondence and coordinates work flow; coordinates meetings and travel as needed;
•   Special projects and other duties as assigned;
•   Assists in planning resident service events as needed;
•   Other duties as assigned,

Knowledge, Skills & Abilities

Knowledge of:
•   Writing and grammar skills, mathematics
•   Methods of managing paper process flow, coordination and control of documents
•   MS Office programs such as Excel, Word, Outlook, Publisher, and PowerPoint
•   Social Media, most importantly Facebook, Instagram and Twitter
•   General concepts of volunteerism and corporate community involvement
•   Basic functionality of Client Relationship Management (CRM) systems
•   Background in health, wellbeing, sustainability, adult education and youth education a plus
•   Knowledge of Razor’s Edge
•   Knowledge of health and homeless services organizations a plus
•   Knowledge of fundraising principles and practices a plus
Skill Level:
•   Superior social skills for communicating and meeting key corporate stakeholders and donor prospects
•   Superior writing and communication skills
•   Excellent interpersonal skills for establishing and maintaining effective working relationships with employees, other departments, city staff, city officials, and the public
•   Highly organized and able to manage complex projects and paper process flow
•   Able to work with multiple priorities and deadlines
•   Proficient in the use of personal computers and related software applications; Raiser’s Edge a plus
•   Familiarity with graphic design and photo editing software a plus
Ability to:
•   Efficiently organize complex projects, track and maintain documents, data files, and information
•   Set priorities in fast-paced environment
•   Work effectively with others in fast pace, innovative and team environment

Education & Experience

A combination of education and related experience may substitute for education requirements.

•   A bachelor’s degree and
•   2 years of experience working/interning in an resident service, volunteer management or office environment

Physical Demands/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•   Work is performed in an office environment and in the community, under pressure and requires the ability to quickly adjust to changing priorities and demands.
•   While performing the duties of this job, the employee is frequently required to stand, walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another, stoop, kneel, crouch or crawl and sit and use a keyboard.
•   Able to operate dollies or other equipment to help transport food products.
•   Travel by various modes of private and commercial transportation within the region may be required.
•   May be required to lift at least 50 pounds.

The statements contained in this class specification reflect general details as necessary to describe the principle functions of this class, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load.

Salary:

Salary competitive and commensurate with experience - excellent benefits.

Selection Process:

Please submit resume and cover letter with salary history to: jobs@linchousing.org

Open Until Filled

 
  Community Involvement Coordinator Job Posting

Equal Opportunity Employer
It is LINC Housing’s policy to recruit, hire, train, and promote in all job titles without regard to race, color, religion, sex, gender, national origin, ancestry, physical or mental disability, age, medical condition, marital status, military service, sexual orientation, or any other basis protected by law.