Housing officials and developers in the U.S. have much to gain from studying the construction, management, customer service and other practices of the Europeans. Ensuring that everyone, regardless of economic and social status, has adequate housing on a long-term basis is a practice that we in this country should adopt.

Hunter L. Johnson is CEO of LINC Housing in Long Beach, CA. LINC has developed and manages more than 4,700 affordable housing units throughout California. A version of this article appeared in the San Francisco Chronicle on January 7, 2004.

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